take backs and give backs
For health and safety reasons, we do not accept returns on retail sales. We may allow for even exchanges on defective or damaged products. All services are non-refundable once the client has left stating they were satisfied with results. However, for any unsatisfied results within the first week, we will gladly correct or fix anything to achieve satisfaction, within reason. For bridal/event hair and makeup: please refer to contract for any refunds and specific stipulations.